At VcodeIT we understand that the success is not only the right technology, it’s the right understanding of your business powered with the right technological solution.

VcodeIT specialize in providing customers with complete CRM. Our experienced consultants have considerable experience in different aspects of building an effective CRM system.

We will guide you through all the stages of the solution implementation giving a sound advice and helping you select the right strategy:

• CRM Strategy and Requirements Definition.
• Business Processes Modelling & Streamlining.
• Technical Architecture Design.
• GUI Design and Usability Modelling.
• Third Party Software Selection and Integration.
• Customization / Change Management.
• Implementation / Full Testing / Deployment.
• Legacy Applications Integration and Web-Enabling.
• Data Migration.

Deep understanding of all aspects of the CRM software implementation combined with strong technical expertise enable us to deliver CRM solutions fully customized to client’s requirements and business specifics. We will help you to enhance your existing information sharing and sales system enabling you to build highly effective channels for exchanging information with your customers, suppliers and employees worldwide based on the most latest Microsoft technology.

Our experts will help you understand all the implementation possibilities and help you select the right components of the future CRM system that are important for your business:

• Lead Qualification & Tracking.
• Contacts and Accounts Management.
• Campaigns Scheduling and Tracking.
• Team Management and Tasks Distribution.
• Document Circulation Management.
• Catalog Management.
• IIntegrated Collaborative Tools.
• Customer Support Tools.
• Data Analysis and Multi-level Reporting.

VcodeIT offers solutions for following types of CRM:

• Operational
• Analytical
• Collaborative